Apprenticeships

Lead with Impact
Level 5

Drive operational excellence and elevate your team’s leadership with our programme, built for current and future managers and leaders, ensuring you get the best from every employee.

Why clients choose Instep

We build inclusive teams

We drive business growth

We deliver high-quality training

Course Overview

This programme accelerates operational managers’ leadership performance, empowering them to harness their strengths and drive operational excellence.

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Course Format9 Modules
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Duration15 Months + 5 Months End-Point Assessment
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Sessions9 x 1-Day Masterclasses
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Coaching9 x 121 Coaching Sessions
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DeliveryOnline (option for In-Person Masterclasses)
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QualificationOperations Manager Level 5 Apprenticeship

Course Objectives

  • Develop ED&I-focused leadership and people management skills
  • Learn to manage activities and projects within budget
  • Understand how to build and maintain strong internal relationships
  • Stay ahead by understanding the trends transforming your sector

Apprenticeship in Brief

Who it’s for

Operations professionals who lead teams. Their responsibilities typically include operational plan creation and delivery, change management, mentoring, resourcing and financial accountability.

Entry requirements

Participants will need to have responsibility for managing individuals or a team.

Additionally:

  • Those without Level 2 English and maths will need to achieve this prior to taking the End-Point Assessment as part of the programme.
  • For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3.
  • A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Programme format

The programme’s delivered in 9 modules across 15 months. Each module consists of three components, based on our learning methodology:

  • Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module.
  • Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 9 x 1-Day Masterclasses.
  • Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module, but equates to roughly 4 hours per month.

Qualification gained

Operations Manager Level 5 Apprenticeship

Clients can choose for participants to go on to complete a CMI Award in Managing Equality, Diversity and Inclusion Level 5.

Funding

£9,000
(CMI Award in Managing Equality, Diversity and Inclusion Level 5 charged separately)

Resilience and Accountability

Strategic Leadership

Collaborative Problem Solving  

Delegation and Management

“Partnering with Instep has achieved tangible results in cost savings, time efficiency, reducing inefficiencies, confidence increase and improving staff retention and promotions.”

Emma Reason, Learning Business Partner, Sodexo

“Having supported a number of apprenticeships through past years, I could not recommend Instep enough… they truly set you up for success, work with you to define the outcomes and build a programme that will really add value to the direction of travel.”

What Our
Clients say

Delivery Team

Emma McNichol, Specialist Coach at Instep UK, providing expert coaching and guidance

Emma McNichol

Specialist Coach
Dee Wentworth, Specialist Coach at Instep UK, offering expert coaching and support for leadership development

Dee Wentworth

Specialist Coach
Joanna Kaminska, Specialist Coach at Instep UK, providing expert coaching and development support.

Joanna Kaminska

Specialist Coach
Paula Andrews, Specialist Coach at Instep UK, providing expert coaching and mentorship for leadership development and career growth

Paula Andrews

Specialist Coach

Sally Gautier

Specialist Coach

Sophie Dixon

Specialist Coach
Leigh Atkinson, Learning Manager at Instep UK, leading the development of effective training programs and learning initiatives

Leigh Atkinson

Learning Manager

Heather Ferguson-Traynor

Learning & Development Specialist

Jo Rhodes

Specialist Coach

Jan Vlcek

Specialist Coach

Mary Needham

Specialist Coach

Karen Parker

Specialist Coach

Laura Bennett

Specialist Coach

Jim Owens

Specialist Coach

Vicki Annis Scotting

Specialist Coach

Stephanie Wood

Specialist Coach

Jan Mellor

Specialist Coach
Joe Rawcliffe, Functional Skills Specialist at Instep UK, offering expertise in enhancing core skills for professional development

Joe Rawcliffe

Functional Skills Specialist

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