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Understanding Me as a Coach – focusing on how strengths, limitations, values and beliefs affect coaching The Coaching Toolbox – the skills to guide conversations so that it reaches the...
News
Support, engage, motivate and develop your staff, in what is an unprecedented situation for businesses. The purpose of the below webinars is to provide you, your colleagues and businesses with...
Learner Voice
This Level 2 Customer Service programme helped to increase Teri's confidence in her role and she came out with a greater understanding of what good customer service is. All of...
Learner Voice
Emma once lacked confidence in her mathematics abilities but since our functional skills specialist went to support her learning, he confidence has since increased.
Learner Voice
This Level 2 learner talks of learning and implementing best practice for customer service in a retail environment. They talk about the value they find in teamwork and helping others.
Learner Voice
Level 3 Team Leader Learner talks about how the programme has helped them in their day-to-day role.
Learner Voice
Level 2 Customer Service Learner, Alison Putnam talks about how the programme positively impacted her professional and personal life. Through the programme, she was proud that she achieved Level 2...
News
Halfords retail stores are a cherished pillar of communities across the UK. Instep UK has a proven track record in providing best-in-class commercial and apprenticeship training. We look forward to...
Case Study
We have worked closely with providers of Europe’s leading supply chain transport and logistics to offer training solutions, as well as giving them all of the tools to deliver exceptional...