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Data and Information play a critical role in today’s ever-evolving business landscape. With the need to make informed decisions quickly, efficiently, and cost-effectively, professionals with expertise in data collection organise and manipulate data in order to provide insight to business functions and performance, ultimately using this to drive improvements.

By undertaking our Data-Driven Decision-Making Programme, learners will have the knowledge and skills to analyse complex data sets and present insights that assist organisations in making informed decisions, improving operational efficiencies, and remaining competitive in today’s fast-paced business landscape.

Who is this programme for?

Anyone who would benefit from building their confidence in using data to inform their team’s work. This could be people early on in their careers or those already managing a team. The main requirement is a clear desire to embrace the future and develop their knowledge in this area. The programme covers the core technical skills required to transform data into insights and softer skills like building narratives and presenting findings.

A large proportion of our lives and business activity has become digitalised. This occupation is found in all sectors where data is generated or processed. Businesses are more likely to be competitive in today’s digital-driven economy if they can use data effectively.

A data technician could be working in a range of roles where data is processed or generated. As organisations become more digitally enabled, the creation of ‘Data Champions’ is paramount to the future success of our non-technical teams, driving better-informed decision-making throughout.

Data Technician Level 3
Excel MOS certification
13 months + 3 months for EPA*
£12,000 – Levy Funded
Exclusive Cohort or Open Cohort
Blended – There will be a mix of face-to-face interactions, as well as virtual and digital learning with ongoing support from your Tutor.
*EPA – End Point of Assessment

Benefits for employers

The ability to comprehend and derive value from collected data can provide organisations with numerous benefits, including enhanced internal capability management and improved customer satisfaction. Through the guidance of upskilled data professionals, organisations can gain a better understanding of their data, streamline planning processes, and achieve their objectives.

Benefits for learners

After completing the programme, learners will have an improved comprehension of their organisation’s data and business practices. They can collect, prepare, analyse, and model data on various platforms. Additionally, learners will develop effective communication and presentation skills, allowing them to articulate data insights to support broader business goals. The acquired skills will enable individuals to drive efficiency by using fundamental algorithms to detect errors, omissions, and quality issues in production or service levels, thereby supporting their business in gaining a competitive edge.

“My experience with Instep has been amazing. I feel that the support given was exceptional, and the course structure was very good! I’m over the moon with my final result and excited to begin my career with this knowledge behind me.”

— Georgia Smith, Programme Learner | Diligenta

Why partner with Instep


As an established player in the development industry for over 27 years, we take pride in our ability to consistently deliver outstanding results for our clients. Our longevity is a testament to our commitment to excellence, which has earned us a reputation for being a trusted partner in organizational development.

We understand that our clients have high expectations, and we are dedicated to exceeding them by providing innovative and customized solutions. Our team of experts works closely with clients to identify their unique needs, develop tailored programs, and deliver measurable results that support individual growth and organizational success.

At Instep, we strive to be an extension of our client’s teams, working collaboratively to achieve their goals. We take pride in our ability to get in step with the organisations we work with, providing support, guidance, and expertise every step of the way.


Our approach is tailored and unique to each client. We work closely with you to understand your business and learners. Our 5-step process to identify, plan and mobilise apprenticeship and skills projects taking a whole-workforce approach to support your short, medium & long-term people strategy to help meet your;

  • Strategic and operational objectives
  • Talent strategy
  • Succession plans
  • Colleague Development and career progression
  • Apprenticeship levy strategy


At Instep, we take pride in our team of highly skilled trainers and consultants who bring a wealth of relevant customer service experience to our clients. Our rigorous selection process ensures that we only work with the best professionals in the industry, so you can be confident in the quality of service you receive.

We understand that finding the right trainer or consultant for your organization can be a daunting task. That’s why we provide expert advice on selecting the best fit for your needs, giving you the freedom to choose who delivers your programs.

Our team of professionals are passionate about people development, and their dedication to ensuring our clients achieve their desired results is second to none. With extensive experience in both the public and private sectors, our trainers and consultants bring a real-world perspective to their work, providing practical insights and solutions that are grounded in reality.

We pride ourselves on the depth and breadth of our team’s knowledge, and we are confident that our professionals can help your organization achieve its goals.


We endeavour to provide cutting-edge learning platforms that provide a dynamic and imaginative learning experience, empowering learners to remain motivated throughout their programme journey. Our learning platforms offer learners convenient access to a variety of activities and resources, enabling seamless communication with their tutors and the flexibility to upload their work and evidence from any device – be it a smartphone, tablet, or computer. The user-friendly interface simplifies the learning process, allowing learners to progress through their programme with ease while empowering line managers with real-time data access to complete their tasks more efficiently.

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