From the first meeting with Instep it was clear that they wanted to understand the needs of the business. Their presentations are informative and delivered all the information we needed to our learners and line mangers to have confidence that the programmes they provide would be to a high standard. They have been responsive to all of our enquiries and nothing is too much trouble. The onboarding process is seamless and professional. Timescales for each stage are very clear and Instep take time to plan taking into account the nature of the business. Their communication with us has been exceptional, ensuring we are happy at every stage.
We initially wanted to work with Instep for Management programmes for our team but have since also placed learners on their Coaching programme and will be exploring the use of other programmes they deliver. The Instep team go above and beyond in terms of customer service and support for our training needs and learners.
Jennifer Cook, Apprenticeship Talent Officer