Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Suzanne Hitchen, Director and Co-founder
When you meet Suzanne you can’t help but feel inspired - she just oozes passion and enthusiasm in everything she does, whether she’s pitching to a new client, designing a set of new learning resources or planning the next team outing.
As co-founder of Instep, Suzanne was responsible for the creation of the Instep approach (or the Instep Experience) – a unique approach to learning that blends Accelerated Learning and Neuro-Linguistic Programming techniques.
With many achievements and accolades to her name, Suzanne was voted Business Person of the Year under 30 and she was also responsible for helping the first organisation in the North West achieve the Investors in People award.
Email: .(JavaScript must be enabled to view this email address)
Tel: 07765 222168
Instep best moment:
Best moment for me was jointly presenting on Partnership Working with our long standing client Keele University at the World of Learning conference in 2010, followed by being selected as finalist for a National Training Award for the same piece of work.
