instepUK We develop business by developing people

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Meet the Team

 

At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging. 

Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.

Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!

Click on our pictures below to learn a little more about us...

Team Instep

Client Support Team ►

Rob Johnson, Managing Director Suzanne Hitchen, Director and Co-founder Peter Hitchen, Director and Co-founder Mel Flood, Client Manager Sarah, Service Delivery Co-ordinator Anne, Client Services Co-ordinator Helen, Client Services Co-ordinator Beryl Shaw, Client Manager Peter, Service Delivery Administrator

A selection of our Consultants ►

Julia Menaul, Consultant Brent Robinson, Consultant Andy Shaw, Consultant Steve Higgins, Consultant Corinne Wainwright, Consultant Janet Watling, Consultant Wendy Martin, Consultant David Pearson, Consultant Paul Proctor, Consultant Nicki Campbell, Consultant Peter Darwin, Consultant Scott Leiper, Consultant Sheridan Webb, Consultant Karene Lamond, Consultant Sue Saddington, Consultant Deb Gilby, Consultant

Scott Leiper, Consultant

Scott Leiper, Consultant

Scott is an extremely creative trainer and learning designer. He is also the proud creator of our new Lunch & Learn packs.

Scott has over 16 years progressive learning and development experience in a variety of guises. He has extensive experience in the both the function of operating a training division as well as producing tailored value adding solutions that get results.

Instep best moment:

My best Instep moment: Seeing the creation of our Lunch & Learn products go from a basic idea of an empty sandwich packet to a finished appetising learning package. Also felt greatly valued to be invited to play in a Sumitumo Electrical Wiring Systems ‘Celebrity’ football tournament whilst in Romania recently - we won by the way!!

 

Leadership and Management Development

All of our Leadership and Management Development starts by focusing on the business outcomes that your organisation and the participants need to achieve.

Interpersonal Skills

Learn about the personal side of professional development.

Trainer and Facilitator Development

More and more organisations are taking positive steps to build their internal training capability... 

Learning Resources and Tools

If you are looking for superbly written and designed resources to support your organisation’s learning and development then we may well have exactly what you need on our bespoke shop – instepTOUCH.com