Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Rob Johnson, Managing Director
As our resident authority on leadership and management development, Rob leads the Instep team to ensure we achieve our aim of working in partnership with clients and exceed their expectations time and time again.
Rob's career as a HR professional began in the public sector, before joining Instep in 2002 to join the award winning Vimto Academy partnership with Nichols plc. Moving to a central Instep role in 2005 Rob's strategic input has been instrumental in developing Instep's presence as a national and international deliverer of bespoke learning and development solutions.
With a wealth of experience gained over 20 years Rob continues to use his passion for customer excellence to manage some of our key accounts, including Kerry Foods, Warburtons, Müller Dairy and Tarmac.
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Tel: 07967 591381
Instep best moment:
Introducing the Transfer of Learning philosophy into Instep – a defined way in which our delegates can transfer their learning back into the workplace. This provides visible and tangible results – something our clients love!
