instepUK We develop business by developing people

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Meet the Team

 

At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging. 

Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.

Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!

Click on our pictures below to learn a little more about us...

Team Instep

Client Support Team ►

Rob Johnson, Managing Director Suzanne Hitchen, Director and Co-founder Peter Hitchen, Director and Co-founder Mel Flood, Client Manager Sarah, Service Delivery Co-ordinator Anne, Client Services Co-ordinator Helen, Client Services Co-ordinator Beryl Shaw, Client Manager Peter, Service Delivery Administrator

A selection of our Consultants ►

Steve Higgins, Consultant Janet Watling, Consultant Scott Leiper, Consultant Peter Darwin, Consultant Sheridan Webb, Consultant Sue Saddington, Consultant Brent Robinson, Consultant Paul Proctor, Consultant Karene Lamond, Consultant Wendy Martin, Consultant Julia Menaul, Consultant Andy Shaw, Consultant Corinne Wainwright, Consultant David Pearson, Consultant Nicki Campbell, Consultant Deb Gilby, Consultant

Peter Darwin, Consultant

Peter Darwin, Consultant

As a consultant, Peter has worked with organisations and individuals to support change, project management, organisational development and individual growth. In addition, as an internal consultant, he has supported senior management teams through significant change programmes, including redundancies.

Peter is a development and training professional with extensive experience in a variety of engineering, manufacturing, industrial and commercial environments, and was at Instep at its inception.

Instep best moment:

When a group starts the day resistant and sending out all the “I don’t want to be here” signals in their body language and at the end of day take the time to come to you and comment that they have really enjoyed the day and that it is the best training they have been on.

 

Leadership and Management Development

All of our Leadership and Management Development starts by focusing on the business outcomes that your organisation and the participants need to achieve.

Interpersonal Skills

Learn about the personal side of professional development.

Trainer and Facilitator Development

More and more organisations are taking positive steps to build their internal training capability... 

Learning Resources and Tools

If you are looking for superbly written and designed resources to support your organisation’s learning and development then we may well have exactly what you need on our bespoke shop – instepTOUCH.com