At Instep, every single member of our team takes pride in making a difference and is professional, personable and engaging.
When you meet someone from our team, you'll not only see and hear their enthusiasm for people development, but also experience their dedication to excellent customer service - values that Instep prides itself on.
Our highly-skilled trainer and consultant team really do know what they’re talking about. That’s because they come from the ‘real world’ of business. All are former directors and managers with experience working in both public and private sectors.
The Instep experience is very much based around understanding your business needs. So, whether you speak to any member of our team, you can be sure that you’ll be listened to and supported throughout the training process from start to finish.
Click on our pictures below to learn a little more about us.
Mel Flood, Client Manager
Mel is a trusted expert when it comes to customer services and account management.
With an instinctive sense of getting to the heart of any issue, Mel helps her clients develop and navigate a clear training and development plan.
A voice of reason and calm whatever is thrown her way, Mel is responsible for generating new business and developing existing client relationships.
Telephone: 07765 222162
Instep best moment:
Achieving preferred supplier status with Co-operative Financial Services. It was a lot of hard work but definitely worth it. Oh…and swinging through the trees when we went to Go Ape!