At Instep, every single member of our team takes pride in making a difference and is professional, personable and engaging.
When you meet someone from our team, you'll not only see and hear their enthusiasm for people development, but also experience their dedication to excellent customer service - values that Instep prides itself on.
Our highly-skilled trainer and consultant team really do know what they’re talking about. That’s because they come from the ‘real world’ of business. All are former directors and managers with experience working in both public and private sectors.
The Instep experience is very much based around understanding your business needs. So, whether you speak to any member of our team, you can be sure that you’ll be listened to and supported throughout the training process from start to finish.
Click on our pictures below to learn a little more about us.
Janet Watling, Consultant
Janet has a proven track record and capacity to make things happen. Her experience in working skilfully and enthusiastically with a wide range of staff across a number of disciplines and management training topics has led to established and successful relationships with clients.
Janet is a professionally qualified and creative Human Resources Consultant with extensive knowledge and skills in training and development, recruitment and selection and sales, gained in both the private and public sectors.
As a consultant Janet has worked with numerous organisations to improve their customer focus and to create a dynamic and flexible culture.
Instep best moment:
I’ve had rounds of applause and presents at the end of development programmes which is always lovely. Unusual/funny moment was when a woman on a telephone skills training course had her tongue pierced during lunchtime and had trouble talking for the rest of the day. I think the best and most poignant moment for me though was after a development programme and a participant said that he wished he’d done it at the start of his career as he might not have made so many mistakes, got on better with his teams over the years and done better at work. It was quite a revelation for him to hear there was another way of doing things and sharing views with colleagues.