Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Janet Watling, Consultant
Janet has a proven track record and capacity to make things happen. Her experience in working skilfully and enthusiastically with a wide range of staff across a number of disciplines and management training topics has led to established and successful relationships with clients.
Janet is a professionally qualified and creative Human Resources Consultant with extensive knowledge and skills in training and development, recruitment and selection and sales, gained in both the private and public sectors.
As a consultant Janet has worked with numerous organisations to improve their customer focus and to create a dynamic and flexible culture.
Instep best moment:
Had rounds of applause & presents after Development Programmes which are always lovely. Unusual/funny moment was when a woman on a telephone skills training course had her tongue pierced during lunchtime and had trouble talking for the rest of the day. I think the best & most poignant moment for me though was after a development programme & a participant said that he wished he’d done it at the start of his career as he might not have made so many mistakes, got on better with his teams over the years & done better at work. It was quite a revelation for him to hear there was another way of doing things & sharing views with colleagues.
