Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
David Pearson, Consultant
David’s work on designing and delivering training and development programmes has extended beyond the British Isles to Hong Kong, Malta, Cyprus, Egypt, Zimbabwe, Macedonia, several of the Gulf States and the Channel Islands.
David is an accomplished trainer, planner, facilitator and provider of consultancy services. These include banking and financial services, business start ups and development, organisational design and people development, coaching, mentoring, interpersonal and presentation skills, customer services and allied so-called ‘soft skills’.
He holds Chief Examinerships with the Chartered Institute of Bankers in Corporate Lending and Portfolio Management and with the Chartered Institute of Bankers in Scotland, in English Banking Law and Practice.
Instep best moment:
First being asked to work with such a pleasant firm, which feeling over several years has been fully justified.
