At Instep, every single member of our team takes pride in making a difference and is professional, personable and engaging.
When you meet someone from our team, you'll not only see and hear their enthusiasm for people development, but also experience their dedication to excellent customer service - values that Instep prides itself on.
Our highly-skilled trainer and consultant team really do know what they’re talking about. That’s because they come from the ‘real world’ of business. All are former directors and managers with experience working in both public and private sectors.
The Instep experience is very much based around understanding your business needs. So, whether you speak to any member of our team, you can be sure that you’ll be listened to and supported throughout the training process from start to finish.
Click on our pictures below to learn a little more about us.
Brent Robinson, Consultant
Brent is the first point of call with all his clients and creates the appropriate and most effective team around him, driven by the needs of the client. Working at all levels in his client organisations, Brent applies his skills and vast experience to truly understand the needs of the client, to get ‘underneath the skin’ of the organisation and pinpoint specific development needs.
As a consultant for over 20 years, Brent has extensive experience in Business Development, Account Management and Customer Services, and also delivers a range of specialist sales-related solutions.
Brent works closely with Instep’s team of consultants and trainers to design and deliver the most appropriate solution and to introduce effective evaluation techniques to measure clients’ return on investment.
Instep best moment:
My best Instep moment happens everytime a colleague thanks me for helping or supporting them.