Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Brent Robinson, Consultant
Brent is the first point of call with all his clients and creates the appropriate and most effective team around him, driven by the needs of the client. Working at all levels in his client organisations, Brent applies his skills and vast experience to truly understand the needs of the client, to get ‘underneath the skin’ of the organisation and pinpoint specific development needs.
As a consultant for over 20 years, Brent has extensive experience in Business Development, Account Management and Customer Services, and also delivers a range of specialist sales-related solutions.
Brent works closely with Instep’s team of consultants and trainers to design and deliver the most appropriate solution and to introduce effective evaluation techniques to measure clients’ return on investment.
Instep best moment:
My best Instep moment happens everytime a colleague thanks me for helping or supporting them.
