instepUK We develop business by developing people

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Call 01477 505811or email: enquiries@instepUK.com

Meet the Team

 

At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging. 

Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.

Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!

Click on our pictures below to learn a little more about us...

Team Instep

Client Support Team ►

Rob Johnson, Managing Director Suzanne Hitchen, Director and Co-founder Peter Hitchen, Director and Co-founder Mel Flood, Client Manager Sarah, Service Delivery Co-ordinator Anne, Client Services Co-ordinator Helen, Client Services Co-ordinator Beryl Shaw, Client Manager Peter, Service Delivery Administrator

A selection of our Consultants ►

Andy Shaw, Consultant Deb Gilby, Consultant Wendy Martin, Consultant Julia Menaul, Consultant Sue Saddington, Consultant Peter Darwin, Consultant Steve Higgins, Consultant David Pearson, Consultant Corinne Wainwright, Consultant Paul Proctor, Consultant Janet Watling, Consultant Brent Robinson, Consultant Nicki Campbell, Consultant Sheridan Webb, Consultant Karene Lamond, Consultant Scott Leiper, Consultant

Beryl Shaw, Client Manager

Beryl Shaw, Client Manager

Experienced in stakeholder and partnership relationships, Beryl has effective negotiation skills and organisational skills.

Beryl is passionate about delivering first class customer service and is an experienced change specialist who delivers timely results.

As an effective communicator, Beryl demonstrates integrity, trust and rapport building skills. She is also an innovative and creative thinker and brings lots of fresh ideas to Instep.
 

Email: .(JavaScript must be enabled to view this email address)

Tel: 07814 247273

 

Leadership and Management Development

All of our Leadership and Management Development starts by focusing on the business outcomes that your organisation and the participants need to achieve.

Interpersonal Skills

Learn about the personal side of professional development.

Trainer and Facilitator Development

More and more organisations are taking positive steps to build their internal training capability... 

Learning Resources and Tools

If you are looking for superbly written and designed resources to support your organisation’s learning and development then we may well have exactly what you need on our bespoke shop – instepTOUCH.com