Meet the Team
At Instep we're passionate about developing people, which means you'll find every single member of our 38-strong team professional, personable and engaging.
Our highly skilled trainer and consultant team are amongst the best in the industry - coming from the ‘real world’; many are former directors and managers themselves and have experience working in a variety of both public and private sectors. We work hard to find, recruit and then immerse them into the Instep approach, so that when you meet them you not only hear and see their love for people development, but also experience their dedication to excellent customer service that Instep prides itself on.
Key to providing our great level of ‘proper’ customer service (something that seems all too rare nowadays) is the amazing Client Services team we have created. Whether you speak to a Director, Client Manager, or one of the support team, we guarantee you will be impressed by the steps we take to ensure your experience of Instep will be exactly what you’d hoped for – or perhaps even better!
Click on our pictures below to learn a little more about us...
Team Instep
Client Support Team ►
A selection of our Consultants ►
Andy Shaw, Consultant
Prior to becoming a consultant, Andy held the role of Learning and Development Manager at GE Money and prior to this at Green Flag Assistance Group. In both roles he was responsible for researching, designing and delivering development solutions across a broad range of business skills and personal development.
Andy has over 20 years' hands-on experience in the field of training and development and has been working as a consultant for the last 13 years. He has a wide range of experience in the design and delivery of management/leadership development programmes.
Andy’s knowledge, passion and motivation for developing and delivering pragmatic solutions has consistently yielded tangible results in his participants’ behavioural change, application of the newly acquired skills in the workplace and tangible results for their business. Andy has a pragmatic, energetic and inclusive delivery style.
Instep best moment:
delivering a masterclass in giving effective feedback for 90 people from Kerry foods at their conference near Heathrow. It’s always great to see the fruits of your ‘session planning’ Labour…
